Welcome to NEO Care Connect

A secure way for patients and families to send non‑urgent questions and requests to the NEO team. Tell us what you need and we’ll make sure it reaches the right people.

How can we help you today?

For non‑urgent medical questions and requests

Clinic location

Get locations details for NEO Clinic

Driving Directions

Get Driving Directions to NEO Clinic

Prescriptions & Side Effects

Get details about prescriptions

Referral Wait Time

Get wait times for NEO services

Cancellation List

Submit a request to add to cancellation list

Requests for paperwork

submit your paperwork request

Cancel or Reschedule appointments

Cancel or change your appointment request

Other requests

For any other inquires, use the request for to submit the request